Atlas Converting Equipment offers 24/7 customer support to all machines under warranty or covered by an Atlas Converting Equipment service contract.
The Atlas 24/7 Support helps guarantee your machine up-time and productivity by providing you direct access to:
Online services include access to technical support and remote slitter rewinder fault diagnostics. Remote machine diagnostics via the ‘Atlas Service Gateway’, are now installed on all new Atlas & Titan slitter rewinders (except for the Titan ER610 compact slitter rewinder) to provide peace of mind for customers during machine commissioning, start-up, warranty periods and beyond, enabling quick response at all times. The system can also be installed as a retro-fit solution to any existing machines in the field.
For more details please check out our service contract page or complete the enquiry form below.