Customer Service Engineer Visit

You were recently visited by one of our customer service engineers. As part of our commitment to improving the service we deliver to our customers, we would be very grateful if you could complete this very short questionnaire. To say thank you for 5 minutes of your time, you will be entered in a competition to win 10% off your next parts order or machine service through Atlas Converting Equipment.

2. Did we resolve your technical issue to your satisfaction? *
3. How did you rate the engineer that visited your machine? *
4. On a scale of 0-10, How satisfied were you with the response time of the engineer’s visit? (Zero being Highly Unlikely to 10 being Highly Likely) *
5. Based on the level of service you received, how likely are you to recommend our Service visits? (Zero being Highly Unlikely to 10 being Highly Likely)
6. Would you like to leave your contact details including your name and email in case we need to contact you? This will also allow you to be entered into the prize draw to enjoy 10% discount on the next spare parts order or machine service order placed directly with Atlas Converting Equipment Ltd and/or Atlas Converting North America, Inc. (For terms of competition please see www.atlasconverting.com/prize-draw-competition) *